Business Writing-Business Writing

Business Writing - Course Outline

Pdf Summary

This course outline covers the fundamentals of effective business writing, focusing on producing clear, concise, and professional communication that is well-structured for the reader. It begins with preparation and planning, including understanding the purpose of writing for business and how to get started. Learners then organize ideas using the “5 Ws and 1 H” (who, what, when, where, why, and how) to ensure messages are complete and focused.<br /><br />The course explains the basic anatomy of business communication—greeting, body, and closing—before moving into core writing techniques. Key skills include writing concisely, improving clarity, using an active voice, maintaining a positive tone, and presenting a professional style. It also addresses document design principles such as font and paragraph formatting and the effective use of tables and charts to improve readability and impact.<br /><br />Editing is a dedicated module, emphasizing how to prepare for revision and apply an editing checklist to refine accuracy, tone, and structure. The course then examines two common business formats: letters and emails. For each, it explains when to use the format, the standard structure (“anatomy”), and practical guidance—such as email dos and don’ts.<br /><br />A follow-up section, “Business Writing 2,” introduces practical writing templates for common workplace situations, including requesting information, requesting that a problem be fixed, delivering news, and writing persuasively.

Keywords

business writing

professional communication

clear and concise writing

5 Ws and 1 H

active voice

positive tone

document design

tables and charts

editing checklist

email and letter formats